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Privacy Policy

Privacy Policy

This Privacy Policy governs the manner in which this site and the "myARVRLS" mobile application collect, use, maintain, and disclose information from users (each, a "User"). The "myARVRLS" application is developed by SirsiDynix in collaboration with the Arkansas River Valley Regional Library System ("we," "us," or "our") and operates under its policies. By using our site or app, you agree to be bound by these terms and conditions.

Personal Identification Information
The site may collect personal identification information from Users in various ways, including when Users visit the site, register, subscribe to a newsletter, respond to a survey, or fill out a form. Users may be asked for their name, phone number, and/or email address, which is collected only if voluntarily submitted. Users may visit anonymously and refuse to supply personally identifiable information, though this may limit participation in certain site-related activities.

The "myARVRLS" mobile application does not collect, store, or share any personal information. However, email addresses may be required to access certain third-party digital content.

Non-Personal Identification Information
We may collect non-personal identification information whenever Users interact with our site or app. This may include the browser name, device type, operating system, Internet service provider, and technical information related to the means of connection. The "myARVRLS" app collects anonymized device data to analyze app usage and enhance user experience.

Web Browser Cookies
Our site may use "cookies" to enhance User experience. Users can set their web browsers to refuse cookies or alert them when cookies are being sent. Some parts of the site may not function properly if cookies are disabled.

Google Analytics
Our site uses Google Analytics to track and examine usage patterns, generate reports, and personalize advertisements within Google’s advertising network. Data collected includes cookies and usage data. Additionally, Google’s Interest-based advertising or third-party audience data (such as age, gender, and interests) may be used for demographic and interest reporting.

Location Data
The "myARVRLS" app may optionally use precise (GPS) and approximate (Wi-Fi or cell tower-based) location data to enhance features and functionalities. Users can opt out of location services through their device settings at any time. No location data is stored.

How We Use Collected Information
We may use Users’ personal information to:

  • Respond to inquiries and comments.
  • Improve our site and services.
  • Send periodic emails, including updates, company news, or service-related information. Users may opt out at any time.

The "myARVRLS" app does not use personal information but utilizes aggregated, anonymized data for internal improvements.

Data Protection and Security
We implement security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information, usernames, passwords, transaction details, and other data stored on our site. The "myARVRLS" app does not collect or store user data but maintains security measures to ensure a secure environment.

Data Sharing
We do not sell, trade, or rent Users’ personal identification information. We may share generic, aggregated demographic data that is not linked to personal information with business partners and trusted affiliates. Third-party service providers may assist in operating the site or administering activities such as newsletters or surveys, with User permission.

The "myARVRLS" app does not share personal information. Aggregated and anonymized usage statistics are used solely for internal purposes to improve the app.

Third-Party Websites
Users may find links to third-party websites on our site or app. We do not control the content or links on these sites and are not responsible for their privacy policies or practices. Browsing and interaction on any linked website are subject to that website’s own terms and policies.

Account Creation and Data Deletion
If the Arkansas River Valley Regional Library System enables the creation of a library patron account in the "myARVRLS" app, users will be provided with an in-app URL to request data deletion. The "myARVRLS" app does not require account creation for basic functionality, but certain features may necessitate providing additional information. If account creation is enabled, users can request data deletion through the application’s interface.

Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. Users should periodically review this Privacy Policy. Continued use of the site or app following changes constitutes acceptance of those changes.

Contacting Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Effective Date
This Privacy Policy is effective as of January 1, 2025.